FAQ

 

How is PHYSIQA different from other studios?

At PHYSIQA we get to know every student, so we can help them meet their wellness goals in a safe and supportive environment. We teach students how to incorporate what they learn in the studio into their daily lives, emphasizing injury prevention, posture and alignment.

 

What should I wear to PHYSIQA?

Comfortable exercise or dancewear. Feet must be covered with socks, ballet slippers or indoor-only sneakers. In the CORE class, we do not use socks. Bare feet or indoor only trainers are appropriate.

 

How long do I have to use purchased group class packages and/or private sessions?

All full-price, private and group class packages must be used within one year of purchase. Discount packages (Groupon etc.) must be used within 60 days of activation.

 

What if I need to cancel a scheduled class or private session?

In order to best serve our clients, all sessions and classes require 24-hour cancellation with no exceptions. Clients will be charged the full rate for any classes/sessions cancelled with less than 24-hours. All no-shows and late cancellations on unlimited group class packages will forfeit one day for every no show and/or late cancel, thereby shortening the duration of your package.

 

How do I sign up with a Groupon?

Please set up an online profile on the mindbody system through the physiqa.com schedule page. Then, email a screenshot of your Groupon to info@physiqa.com.Your Groupon will be credited to the account you created.

 

When coming to the studio, where can I park?

Metered street parking is available on Piedmont Avenue. Free, two-hour street parking can be found within a couple blocks of the studio on Howe St., Montgomery St., Linda Ave. and other nearby neighborhood streets.

 

How can I pay for group classes and/or private sessions?

Cash and check payments are accepted in the studio for all classes and sessions, and credit cards can be processed through MindBody online via our schedule page.

 

What should I know about my first visit to Physiqa?

We are a small studio without an receptionist or shower. We have competent, caring teachers who will give more than you can imagine. Water is available at the studio and cubbies for your personals. Shoes stay outside and we do have a bathroom!

 
Questions? Please don’t hesitate to contact us!